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HVAC PLATINUM PROTECTION PLAN (PPP)
Thousands of San Antonians have peace of mind from placing their trust and confidence in our Platinum Protection Plan. Extend your HVAC equipment’s service life and maximize its efficiency by having your heating and cooling systems professionally cleaned and maintained annually. If you have an unexpected problem, you’ll get priority service and special discounts on all repairs. Homeowners can rest easy knowing they’ll be cool in the summer and warm in the winter, no matter what wild Texas weather comes through.
Twice-a-year premium inspection (heating & cooling)
Priority service if you have a problem
- No trip charges or overtime charges for on-demand service (nights/weekends/holidays)
- $500 discount on all HVAC equipment replacements
Cooling inspections are encouraged to be completed by May 31.
Pricing options
- $17.95 per month or $195 per year (one system)
- $29.75 per month or $345 per year (two systems)
- $42.500 per month or $495 per year (three systems)
PLUMBING DIAMOND PLAN
Hundreds of San Antonians place their trust each year in our Diamond Plan. Extend the life of your plumbing fixtures by having your water hardness and pressure tested annually. Ensure your water heater is operating safely and efficiently with our annual flush, and have peace of mind that all your drains and toilets are working correctly when our professional technician inspects your home. If a problem arises, you’ll get priority service and special discounts on all repairs. Treat yourself this year by knowing your family and home will be dry and comfortable, no matter what wild Texas weather comes through.
One-time Premium Plumbing Inspection Includes:
- Priority service if you have a problem
- Water heater flush and element/burner assembly inspection ($50 for additional)
- Dye test on three toilets to check for leaks ($20 for additional toilets)
- Water pressure, water hardness, and water softener test annually
- Visual inspection of all water supply lines, washing machine hoses, and drains
One-time Premium Plumbing Inspection Includes:
- VIP pricing on all service repairs
- No overtime charges for emergency service (nights/weekends/holidays)
- 10% discount on any plumbing service work, one-year labor warranty on all repairs
- 5% discount on all plumbing equipment replacement, $112.50 backflow testing at the time of inspection
- $17.95 per month or $195 a year (one water heater)
- $21.95 per month or $245 a year (two water heaters)
AIR-COOLED OR LIQUID-COOLED STANDBY GENERATOR PLAN
As the amount of power outages in San Antonio continues to grow, it’s important to prioritize Generator Preventative Maintenance to ensure optimal performance and avoid costly breakdowns. Regular maintenance can help identify and address potential issues before they become major problems, extending the lifespan of your generator. Additionally, preventative maintenance can help improve fuel efficiency, save on operating costs, and peace of mind knowing that the generator is ready to operate during power outages or other emergencies.
Annual Preventative Maintenance Includes
- Inspect enclosure louvers for dirt and debris
- Inspect lines and connections for fuel or oil leaks
- Inspect engine oil level
- Check for any water intrusion
- Perform fuel system leak test
Annual Preventative Maintenance Includes
- Check battery condition, electrolyte level, and state of charge
- Replace engine oil and oil filter
- Replace engine air filter
- Clean; Inspect spark plug gap; replace if needed
- Inspect / adjust valve clearance
- Inspect / clean sediment trap
Remote Monitoring with Generac Fleet
Don?t be left in the dark when your Generator has an issue! Rely on us to update you in real time when your Generator has a fault or system error. Our team of experts will troubleshoot directly from the office to get your lights on as soon as possible!
- Starts at $325 + $75 (remote monitoring for Generac model only)
- 5% discount on all HVAC equipment replacements
Membership Privileges
- Annual Premium Generator Maintenance
- Priority Service ?You go to the front of the line!?
- VIP pricing on any Generator, Plumbing, & HVAC service work
- 1-Year Parts & Labor Warranty on all repairs
- No Overtime Charges! Pay Regular Rates for Emergency Service
- Remote Monitoring*
We Also Offer Plans Upon Request:
- HVAC and/or Plumbing Move-In/Out Full Inspection (for homeowners buying or selling a home)
- Inspect lines and connections for fuel or oil leaks
- HVAC and/or Plumbing One-Time Basic Check-up (for realtors, property managers, or homeowners who are selling)
- Custome HVAC or Plumbing or Combination of both
ONE- TIME PLUMBING WINTERIZATION
Plumbing winterization plays a crucial role in hot regions like Texas, particularly when unexpected power outages occur and bring along weeks of extreme cold weather. While Texas is known for its scorching summers, its infrastructure is often ill-prepared to handle prolonged freezing temperatures. When power is lost during such extreme cold spells, the absence of electricity compromises heating systems, which can lead to frozen pipes and subsequent bursting. By implementing effective plumbing winterization measures, such as insulating exposed pipes, sealing gaps and cracks, and draining water from outdoor fixtures, homeowners can mitigate the risk of frozen pipes and the costly damages they can cause. Therefore, investing time and effort into plumbing winterization is vital to protect water supply lines, prevent costly repairs, and ensure the smooth functioning of the plumbing system, even during unexpected cold weather events.
Service Includes:
- Water pressure reading
- Installing covers on faucets (up to 3 covers included)
- Visual inspection of the water heater/softener
- External visual inspection of the outside fixtures
We cannot guarantee that this will make your pipes freeze-proof, but this service will work towards preventing it
- $165 (any additional cover is $10 per faucet cover)
When it comes to keeping your commercial building operating at its peak efficiency, there’s no room for error. The cost of replacing malfunctioning equipment can add up fast; if your heating system goes out during a cold snap, it’s not just inconvenient — it could also take a serious toll on your bottom line.
To avoid these problems, consider investing in preventative maintenance. Taking care of your building’s core systems can help extend their life span, saving you time and money in the long run.
Frequent maintenance can help prevent costly breakdowns and improve your building’s energy efficiency. Commercial buildings make up a significant portion of an organization’s total expenses, so keeping these structures in good working order is vital to maintaining a solid bottom line.
Commercial HVAC systems are essential because they control temperature, humidity, and air quality for employees, customers, and visitors. If your commercial building has central AC or heating problems during hot or cold seasons, you could lose valuable business opportunities or face expensive lawsuits from disgruntled customers harmed by extreme temperatures in your facility.
HVAC & Plumbing Plans?
For one low, yearly price, you can enjoy:
- Preventive maintenance visits twice a year
- Priority service call scheduling
- Discounts on parts and labor
- Fewer, less costly repairs because you’re keeping up with maintenance
- Maximized use of manufacturers’ warranties
Commercial HVAC
& Plumbing Plans?
For one low, yearly price, you can enjoy:
- Preventive maintenance visits twice a year or quarterly (custom plans)
- Priority service call scheduling
- Discounts on parts and labor when applicable
- Fewer, less costly repairs – because you’re keeping up with maintenance
- Maximized use of manufacturers’ warranties.
- Filters and Belts
- Being a proactive partner rather than reactive with maintenance
TESTIMONIALS
Hear It From Our Clients
Our customers love our dependable service, skilled technicians, and commitment to delivering comfort and peace of mind.
View All testimonialsWe had a broken water pipe in our slab. Primo plumbing came the same day that I called. They did an awesome job. They cleaned up debris, swept, and may have mopped after the job was finished. The plumbers were very courteous and professional. Great company.
I had a plumber come to our house to clear a recurrent problem with our main drain line. He failed to clear it and was mystified why he was unable to do so. After that initial failure, I called spoke to a Supervisor at Primo Plumbing. He sent a Master Plumber to my home who diagnosed the problem almost immediately that the prior plumber was unable to find. I’ve been doing business with Primo for a long time. They’re always exceptional. In this case it was my second project completed by Steve (the Master Plumber) and his Partner (Owen). I am so grateful that this ongoing problem was diagnosed and repaired professionally and thoroughly and that Primo stands behind and guarantees its work.
We recently had Comfort Air replace our air conditioner and furnace. After soliciting a few bids, it was clear that their team knew their products, inside and out. We were impressed by their wealth of knowledge and patience with our questions. The install team was incredibly quick, tidy, courteous, and punctual. Kudos to Adrian, Jonathan, Ramon, and Daniel for your efforts.
I had a great experience with Comfort Air for my home AC repair. Robert, the technician, was extremely knowledgeable and took the time to explain everything to me in detail. He walked me through the issue and discussed all my options. His professionalism and patience were greatly appreciated, and I never felt pressured into unnecessary repairs. The service was prompt, thorough, and reasonably priced. I highly recommend Comfort Air and will definitely call them again for any future HVAC needs!
Everyone at Comfort Air /Primo Plumbing is friendly and professional. I have used them on several occasions to install and/or service: a series of April Aire filters, UVC lights, multiple AC units (service), multiple plumbing and RO fixtures, a whole house water softener and whole house water filtration system… and I’ve never regretted choosing them. Everyone on their staff from the office staff…sales team…AC service … to the plumbing crew was fantastic…professional, respectful, courteous, and kind. I highly recommend Comfort Air Primo Plumbing (10 out of 5 stars)!
Dear Comfort-Air,
This morning while I was making the rounds at our main location at 6511 Blanco, I came across two service technicians that were so pleasant and thoughtful, I just had to complement them for being so courteous and responsive. To be honest, I have never met anyone from Comfort-Air that does not fit this description! Their names are Michael and Cody and they are at our main location doing maintenance detail this morning. Not only are they very polite, they are happy young men! And, yes, they were quick to share that they enjoy their jobs; obviously!
I don’t know how long our practice has been associated with Comfort-Air, regardless, everyone that has ever stepped on to our premises fit the description I referenced above. It is a pleasure having technicians who interact so well with all with whom they come into contact while on our premises! I hope to continue our association with Comfort-Air for years to come! My other very positive interaction with someone from your staff was with Drew Scroggins, who was super helpful in helping me address an issue at one of our other locations.
Simply put, Comfort-Air has a great recruitment and retention program. Keep up the great work!
Thank you.
Margaret Casillas, Administrator
San Antonio Surgical Arts
We’ve had the pleasure of working with Comfort Air for the past 2 years and our experience has been outstanding, specifically from our Commercial Account Manager Adam Schmidt.
Adam is very responsive to our HVAC and plumbing needs and responds quickly.
Adam created a preventative maintenance plan for our systems and we have seen less reactive calls and the units are running much better.
What sets Adam and Comfort Air apart is their willingness to go above and beyond. Whether it’s accommodating last-minute maintenance requests or driving to Austin on a Sunday to fix an issue, they continuously deliver with excellent customer service and integrity.
We highly recommend Comfort Air to any organization seeking a dependable and high-quality HVAC/plumbing partnership. We look forward to continuing our successful collaboration for years to come.
Mercedes-Benz of Boerne has been in operation for twenty years now and overtime we have dealt with many HVAC companies. Over the last three years we have been using Comfort Air exclusively and could not be happier with the management, administration and technicians. Our Manager, Spence Henn is always responsive with setting up service calls and accounting invoices in a timely fashion with all the detail and cost of the work. With over 32 HVAC units and unfortunately something always needing some repair this team always is on point to get our units back in operation!
Highly recommended.
Neil Potter
General Manager
Mercedes-Benz of Boerne
Group 1 Automotive
Just wanted to send along an email after our last issue at one of my buildings.
Phil,
I have been in San Antonio, in Plant Operations, for almost 16 years now. Ever since being introduced to you guys 12 years ago- I have used Comfort Air/ Primo Plumbing at every facility.
Sometimes companies are reluctant to switch vendors- but selling your company is easy. You’re fast, personable and professional. There are many times I brought you guys in and not only did take care of the immediate issue- but you also diagnosed and took care of a long-standing problem, thought unfixable.
I appreciate all of you in your organization.
You guys care, and THIS is why Comfort Air/ Primo Plumbing is successful.
Thanks again.
Craig Nicholas
Director of Plant Operations
UHS/ Laurel Ridge Treatment Center/ Mission Resiliency”
“I’m still learning the thermostat, but I’m pleased with my HVAC so far. At first I thought my ok Carrier was more efficient and cooled better, even at 101 temperature, but the closet had to be repaired where it was housed and it had to come out. I really liked my Carrier, oh well. It still had life but hard to get parts for it. I’m happy with the Daikin. It is quiet. I chose this product over many of the quotes because of Daniel’s clear explanations about the whole process and the Daikin products. I really wanted to best choice, the Dankin Fit, but concerned it might be more complicated than I need in my life at this time.
Some of the benefits
of working with us:
- No surprises
- No mess left behind
- Fast turnarounds
- Personal attention
- Long-term peace of mind
When you work with us, know you’ve chosen a highly qualified team of experts who have your best interests in mind!
Why Choose
Comfort-Air Engineering and Primo Plumbing?
The better you serve your HVAC unit, the better it can serve you.
A well-maintained system has a longer life span. Better yet, you can wave goodbye to unexpected breakdowns. Our upfront pricing and satisfaction guarantee assure you of exceptional maintenance. Our 60 years in the industry have given us the skills to deliver excellent results.
Call 210-987-2735 to join one of our maintenance plans. We?re bonded and insured and have been in business since 1964.
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